Information on Terms & Conditions

What are the Terms & Conditions of Scotts of Stow?

Any orders placed through the site are considered subject to there being stock available. All items are subject to availability and all dimensions are approximate.

We have made every effort to ensure that all colours are accurately reproduced on our website. However, please bear in mind that your own system may cause variations in colour reproduction.

All prices and offers shown are correct at time of ordering. However, you may find a different price should you look on our site at a different time.

We reserve the right to adjust the rate of VAT within each price quoted if the rate varies from 17.5% (As advised by HMRC).

All orders must be paid for in £ sterling.

Scotts of Stow accepts the following credit and debit cards: Visa, Mastercard, American Express and Switch, subject to verification.

When you order by credit card your account is not debited until we have despatched the goods. The name and address on your credit card statement should be the same as the name and address that was registered. Please note that for security reasons, we are obliged to cash all cheques on receipt of order.

Please allow 14-28 days for delivery. We now deliver to BFPO address. But regrettably, at the present time, we are unable to ship orders to Eire and Jersey or any other address outside the UK. If you purchase from our site your order is placed subject to the terms and conditions detailed above.

What do the red lorries associated to some products mean?

A Red Lorry signifies a heavy or over-sized item which will require special delivery and can only be delivered between Monday and Friday. These items are identified on the website and in our catalogues and attract supplementary delivery charges as follows:

= £15.00 per item to all areas
= £30.00 per item, UK mainland

£55.00 per item to N.Ireland.
£75.00 per item to Scottish Highlands and UK Islands.